Refund and Returns Policy
Thank you for choosing our online courses and coaching services. We are committed to your satisfaction with your educational experience. Please review our policy for refunds and returns:
30-Day Satisfaction Guarantee:
Our refund and returns policy covers a 30-day period from the date of your enrollment. If it’s been more than 30 days since you joined, we, unfortunately, cannot offer a full refund or exchange.
Eligibility for Returns:
To qualify for a return, your course or coaching service must be unused, and you should not have initiated any coaching sessions. Please note that certain items are non-returnable, including personalized coaching sessions and downloadable software.
Non-Returnable Items:
The following items are non-returnable:
- Gift cards
- Downloadable software products
- Some personalized coaching sessions
For us to process your return, a receipt or proof of enrollment is required.
Partial Refunds:
Partial refunds may be considered in specific situations, such as if there are signs of use in the course materials or if a coaching session has been scheduled.
Refund Process:
Upon receiving and assessing your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified timeframe.
Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account and contact your credit card company. If the issue persists, reach out to us at [email protected].
Exchanges:
As our courses and coaching are digital, we do not offer exchanges. If you encounter issues, please contact us at [email protected] , and we’ll work to resolve the matter promptly.
Gifts:
If the course or coaching service was marked as a gift when enrolled, you’ll receive a gift credit for the value of your return. If it wasn’t marked as a gift, the refund will go to the gift giver.
For any questions or assistance regarding refunds and returns, please contact us at [email protected].
Thank you for entrusting us with your educational journey. Your satisfaction is our top priority.
